Questions

An insight into every question type available

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There are four types of questions that can be added to your form; Select, Ranking, Open and Special Functions. Every question type has its own page in this help guide describing how it works, the question specific settings and explaining some use cases. A brief description is displayed next to the question type below.

All question types available have three standard options you can add to them:

Section Heading: Edit the text displayed before a question to signify a new grouping or title. The question must be on a new page for this title to appear.

Display a Division Bar: Display a horizontal line after the question which is used as a divider between questions. This is often used to group sets of questions together and it can be styled from the 'Appearance' settings

Force a Reply for this Question: Enable the mandatory completion of this question. In 'List View', click on the asterisk within the 'Force' column to enable this option

By default, required questions are marked by an asterisk ( * ) on the form to the respondents.

If a required question is not answered, they will not be able to advance to the next page until they answer the question within the requirements. When you look at your results, you may notice that some respondents skipped required questions. This could mean that decision logic skipped them past the question.

 

If you have a multi page form, the question that is placed as the last one on the form will have a 'Jump to' feature. It is similar to the 'Decision' question type, but any question type can have this feature if placed as the last one on a page, This can be used when respondents don't need to fill out every question on a large form.

Jump to: Select the page number you want the respondent to go to.

Next Button Label: Edit the label for the 'Next' button on the specific page

 

Click on the question type to learn more about it:

Question Type	Description
SingleSelect	Allows the respondent to select one option from up to 15 choices displayed in a list
MultipleSelect	Allows the respondent to select more than one option from up to 15 choices displayed in a list
DropDownSelect	Allows the respondent to select one option from up to 15 choices
LongSelect	Allows the respondent to select options from an unlimited number of choices
Picture	Displays five pictures with a question statement that the respondent can select from
Agreement	Used to rate the question statement by clicking one of the available radio buttons
Decision	Used to skip past questions or pages that the respondent will not need to answer depending on the statement selection they have made
Survey	Used to gather survey data using the same scale for more than one questions or statements
Linked	Two drop-down select boxes set next to each other and the choices available are both linked. The first drop-down menu on the left hand side acts a heading and the right hand drop-down menu acts as a sub-heading
Ranked	Asks the respondent to rank multiple questions or statements in order by selecting a rank from the table displayed
DropDownRanked	Asks the respondent to rank multiple questions or statements in order by selecting an individual rank for each from a drop-down menu list
AutoRank	Ensures the respondent completes the ranking of a question quickly and accurately. The respondent will click into the appropriate statement box in the order that they rank the statement
Rating	A 'star' rater for a statement or question
Score	Allows the respondent to provide a score on a statement in numerical form
Net Promoter Score	A customer loyalty and satisfaction measurement taken from asking how likely they are to recommend your product or service to others on a scale of 0-10
Input	A multiple text input box with various validation options available
SingleInput	A singular text input box with various validation options available
TextBox	Allows the respondent to type anything into it
AgreeCheck	A mandatory question that is used to ensure respondents are happy to proceed with the terms and conditions prior to beginning the form or before they submit it
Hidden	Not actually a question. It is used as a way to display text to the respondent
Captcha	Used globally to ensure forms or surveys aren't completed by robots
Calculated	An automatic calculation tool used for sales forms or any form containing a list of values
List	Used to capture data in the same style as a spreadsheet would, with columns and validated rows pre-defined by the form creator
Signature	Provides a box for your form respondent to draw in their signature with their mouse on a PC or by finger on a smart device
Approve	Activated by a simple workflow feature
FileUpload	Provides a location for your respondent to upload a file with their form entry
JumpTo	Used to re-direct a respondent to a different URL, that would usually relate to the current form